If you use TeacherSupport.online, you do not wish others to run off with your personal data. And rightfully so. We would not want this either. This is why we do everything to keep your private information exactly that: private.

TeacherSupport.online stores your personal data in a secured database and that is where they will remain. We do not pass on your information to third parties for commercial purposes. This we promise. To make the use of the site and your purchases as smoothly as possible, we will need some information from you first. What do we need to know from you?

  • First and last names;
  • Payment information; When you pay by credit card, we will send your credit card information directly from our secure environment to our payment provider. They perform our credit card payments. We do not get to view your credit card information here. Our payment provider will only inform us if your payment was successful or not.
  • IP address; By memorizing your IP address we ensure that nobody else uses your account’.
  • E-mail address;

Membership Profile

Your ‘Membership Profile’ contains your personal data. Name, address and login data.

Newsletter

From the moment that you are registered, you will receive the newsletter. Would you prefer not to receive the newsletter? You can simply unsubscribe through the link at the bottom of the newsletter.

Reviews

You can help other community members by sharing your experiences through your reviews. For proper functioning of the Ranking system, we will keep a record of the number of reviews you send.

Fraud prevention

We prefer to trust everything and everyone. Sometimes we are required to use customer information to investigate, prevent and counteract fraud.

Cookies

The TeacherSupport.online site distributes cookies when you visit our website. Sorry, no brownies or biscuits or chocolate chip cookies, but small (temporary) text files for your computer. Thanks to cookies, you will not need to fill in or download the same information every time again when you return. That’s pretty useful!

Moreover, cookies will help us to see how you use our website and how we can make it better and more customer-friendly. We have to admit: we also use them for marketing purposes.

You are free to disable cookies. However, be aware that the websites may then not perform in the best possible way.

Personal information

Would you like to view your personal information? Or would you like to change your information or remove it from our system? No problem, you can do this yourself through ‘My Account’. Or else you can let us know by regular post or e-mail.

Secure internet connection

We use a secure internet connection for our entire site. This way, others will not get the opportunity to sneak in and have a peek. Your transaction information is sent encrypted in SSL – pardon the technical mumbo-jumbo. You do not require special software to pay with SSL. You can recognize a secure SSL connection by the “green padlock” in your browser.